Email us
Write to . Tell us which page you are writing about and, if it is a correction, what you think is wrong and where you found the right figure. There is no phone line. We are a publisher, not a lender, and a phone number on a loan site suggests a service this one does not offer.
Who to contact for what
| Your question | Where to take it |
|---|---|
| A figure, a rule or a Saskatoon detail on this site is wrong or out of date | Email us. We check it against The Payday Loans Act and the FCAA guidance and fix the page. |
| The status of an application you submitted | The application platform's own support, linked from the confirmation email you received after applying. |
| A payment, a due date or a loan you already hold | The lender named on your agreement. A licensed lender's contact details are on the agreement by law. |
| A lender charged more than $14 per $100, refused a next business day cancellation, or rolled a loan over | The Financial and Consumer Affairs Authority of Saskatchewan, which licenses payday lenders in the province. |
| General questions about payday loans and your rights as a borrower | The Financial Consumer Agency of Canada. |
What we cannot do
We cannot see your application, change an offer, speed up an e-transfer, or speak to a lender for you. We never hold your banking details, so we cannot look anything up. What we can do is correct this site, explain a Saskatchewan rule in plain words, and point you to the office that handles your problem.
Corrections and updates
When a provincial or federal rule changes, the pages change and the "last updated" date at the top of each one moves with them. If you spot a stale figure before we do, we would rather hear about it than not. Read who we are and how applying works before writing, since those two pages answer most of the email we get.
Our loan options in Saskatoon
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